Privacy Policy

Schwaner Auto LLC, doing business as Sound Auto and Finance, operates this dealership texting program.

Information we collect and use

When you text us, we receive your phone number, message contents, timestamps and delivery information. You may share your name, vehicle interests and preferred visit times. We use this information to answer your inquiry, coordinate requested visits, maintain conversation records, honor messaging preferences and protect the service.

Text messaging consent

When you text Sound Auto and Finance, you request text replies concerning your inquiry. When you submit a vehicle inquiry through a website or listing service, we send texts only where you have requested or agreed to SMS contact from our dealership. Submitting an inquiry does not enroll you in unrelated promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.

Service providers

We use communications, hosting and AI service providers to process messages on our behalf. Charlotte is an automated sales assistant; dealership staff can review and take over conversations. Do not send Social Security numbers, bank information, payment-card details or credit documents by text.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Your choices

Reply STOP to opt out or HELP for assistance. Contact the dealership for help with your information or messaging preferences. We retain records as needed to respond to inquiries, honor opt-outs, meet applicable recordkeeping requirements and protect the service.

Contact

Sound Auto and Finance
8415 Pacific Hwy E, Tacoma, WA 98422
253-448-3688